Bank Branch Manager plays a very important role in smooth functioning of not only a Bank Branch but the Bank. This is because if the Branch runs properly, the entire bank will work correctly; it is like a chain, every link is equally important. A Bank Branch Manager plays various roles, he has to manage various tasks, meet the customers, manage and mentor the employees and also see to it that the Branch remains profitable. A successful Branch Manager has to find of ways to improve and enhance the business.
So what all does the Bank Branch Roles and Responsibilities Include?
The duties of Branch Manager may vary to some extent depending on the Bank Type (Private or Public), size of the Branch and volume of Business. We have listed to down some of the job descriptions of branch manager in various Banks in India; they include Private and Public Sector Banks.
Job Description of Bank Branch Manager
1) Bank of Baroda – Public Sector (Joint Branch Manager)
• Leading and delegating the jobs and responsibilities to staff for smooth working and high profitability.
• As a Branch Manager, job involves conducting staff meetings for business maximization and staff motivation.
• Generate various branch reports and returns for ensuring compliance and monitoring in Suspense and Sundry accounts as per bank’s rules and guidelines.
• Analysing the business potential of an area for the allocation of competitive and achievable targets to the respective Departments for various products and services of the bank.
• Periodic review of branch progress for achievements of branch deposits, advances and other targets.
• Work as a key point of contact for HNI customers.
The above mentioned points clearly mention that along with branch administration, tasks like managing and motivating staff along with high profitability and customer management are the core responsibilities of the Bank Branch Manager.
2) ICICI Bank – Private Sector (Branch Manager)
Accountabilities & Attainments
• Leading a team of Junior Officers and Operations staff for opening Savings and Current accounts and cross selling other banking products like Life Insurance, General Insurance, Gold, Mutual Funds, Auto Loan, Housing Loan, Loan against Properties etc.
• Managing overall functioning of the branch from Compliance and Audit point of view.
• Resolving customer queries and ensuring customer satisfaction.
• Ensuring proper functioning of the branch in all respects.
• Recruitment, Training and motivating a team of Financial Consultants.
Though the above mentioned points are similar to the JD of Branch Manager in Government Sector Banks, one of the major differences is that it puts higher weight age on sales and cross selling of financial products offered by the Bank. Therefore and important point to remember while preparing the resume for Branch Manager for a Private Sector Bank is that you need to give an extra emphasis on business and profitability generated by you in your current and previous roles.
3) United Bank of India – Public Sector (Branch Manager)
• Focus & work towards target.
• Arrange the special camp for deposit mobilization.
• Recover the NPA & shadow balance.
• Marketing of retail credit product of bank.
• Help customers to resolve any issue & address customer grievance.
• Back office work like receipts collection, ledger maintenance.
• Balance tally & other transaction monitoring.
The role of a Bank Branch Manager is a Senior Profile; therefore the details should be clearly mentioned in the CV, which is somewhat lacking in the above mentioned resume. There is nothing unique or challenging mentioned in the resume, which will attract the Hiring Manager.
How to prepare the Right Resume for Bank Manager
While you are preparing your resume for the post of Branch Manager or Branch Operations Manager you have to remember few points:-
• It is a senior profile, therefore highlight on your “Key Competencies & Skills”
• Also highlight on your “Experience”, if you have changed a few job in the past, mention the responsibilities you handled in each and every organisation properly.
• You can start with “Career Objective”, but try to keep it short and sweet.
• Mention details about your Educational Qualifications, Certification, Training and Achievements (Personal Level & Professional Level)
Please check a Resume Sample for the Post of Bank Branch Manager:-
Salary Range
Private Sector Bank – The Average Salary of a Bank Manager in India is Rs 6.86 Lacs with and Average Experience of 9.5 years.
Please remember, when you attend the interview, be clear regarding the job profile, as it may vary from bank to bank, be polite in talks and go getter in work. You need to be a person who is good with Multi tasking and a Motivator.