Job Description
– Acquire new customers, cross sell various products, and keep updating knowledge and exposure to various banking products.
– Ensure Accurate, timely and error free processing of customer service requests.
– Constantly aim to improve existing customer relationships and work for providing first class service experience to existing customers.
– To overcome issues using guidelines and escalate with expediency, as and when required.
Industry: Banking / Financial Services
Functional Area: Financial Services / Investments
Role Category: Retail / Personal Banking
Role: Customer Service Executive
Experience: 3 to 8 yrs
Location: Chennai
Candidate Profile
– Candidate with 3 years of work experience with excellent communication skills.
– Customer Centric Approach.
– Graduate Degree is Mandatory.
Company Profile
DCB Bank is private sector scheduled commercial bank with a network of 82 branches and 139 ATMs in India and an employees strength of around 2100.
Contact Details
Address: DCB Bank, 9th Floor,
Tower A, Peninsula Business Park,
Senapati Bapat Marg, Lower Parel, Mumbai.
Find more details on DCB Bank Jobs 2013 – Customer Service Executive Chennai and apply online.