Job Description
Candidate has to acquire knowledge on HSBC products and procedures.
He / She as to efficiently handle inbound & outbound calls and resolve customer queries.
Knowledge of banking systems will be an added advantage.
Location: Hyderabad / Bangalore / Visakhapatnam
Experience: 0 – 5 Years
Industry Type: BPO / Call Centre / ITES
Education: Graduate / 12th Pass
Candidate Profile
Candidate should have excellent communication and analytically skills.
Have the ability to interpret and handle complex numerical data.
Basic Knowledge of computers and should be flexibility to work in shifts.
Freshers are welcome to apply.
BPO experience can be added advantage.
(checkout our post on Bank Customer Service Interview Questions)
Company Profile
HSBC Global Resourcing Centres operates out of 16 Group Service Centres across 5 Asian countries, which include India, China, Malaysia, Philippines and Sri Lanka. It forms a vital link to one of the world’s largest Banking and Financial Service Delivery Organizations.
Find more details on HSBC Bank Careers 2013 – Customer Service Executive Hyderabad / Bangalore / Visakhapatnam and apply online.