Job Description
• Collection Manager will need to handle agencies, agency managers and executives.
• He will conduct business development activities by delivering presentation about company’s product to the agencies and the executive.
• Develop Field Investigation team & look after daily collections of the home loans.
• Achieve targets, Control & Monitor the delinquency against the yearly targets.
• Feedback to Credit & Risk through monthly meeting & finding ways to minimize the chances to commit future frauds.
• Monitoring of in-house depositions of cash /cheques & audit Compliance.
• Responsible for controlling flows for 60 DPD, Mumbai. Handling a portfolio of almost Rs 8 crores.
• Actively involved in planning agency functioning and executing the task at hand.
• Actively involved in setting up new agencies for handling additional portfolio.
• Operational knowledge of systems like Collect Now, CTL, IVIEW, TIPS, FCRM etc.
• Training the collectors, supervisors, team leaders on the collection processes and policy to be adhered.
• Handle queries of genuine customers with service issues and help them redress their grievances.
• Ensure speedy settlement for customers who visit the bank.
• Handle escalation cases referred to our bucket by the escalations team.
Salary: Rs. 1,00,000 – 5,00,000 P.A
Experience: 4 to 9 years
Location: Mumbai / Gujarat / Gwalior / Rajkot / Gandhidham
Company Profile
ICICI Bank Ltd, an Indian multinational banking and financial services company, headquartered in Mumbai is the 2nd largest bank by assets and by market capitalzation in India.
Contact Details
Recruiter Name: HR Executive
Contact Company: ICICI Bank Ltd
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