Kotak Securities Jobs – Customer Service Executive Mumbai / Ahmedabad

Kotak Securities is a subsidiary of Kotak Mahindra Bank established in 1994, with a wide network of more than 1,311 branches, and more than 13.5 lakh customer accounts. Kotak Securities is a corporate member of both The Bombay Stock Exchange (BSE) and The National Stock Exchange of India (NSE).

Job Description
Candidate should be customer centric and solve queries with regards to Equity based investment products over the phone.
Job involves liaising with customers, supporting sales and development departments with regards to various equity based investment products.
Escalating the complaints with regards to products to various departments and getting quick resolutions.

Experience : 0 – 4 Years
Industry Type : Banking / Financial Services
Role : Telecalling / Telemarketing Executive
Functional Area : ITES, BPO, Customer Service
No of Job Openings – 20 Openings
Compensation: : INR 1,00,000 – 1,50,000 P.A.
Location : Mumbai, Ahmedabad
Contact : Vivek Jain

Candidate Profile
1. Applicants with good communication skills and knowledge of local language mandatory.
2. Candidate with sound listening and problem solving skills are the right fit.
3. Should be good at cross sell and service customers over calls.
4. Should be a Graduate and age maximum 28 years.
5. Should have good computer knowledge and work for inbound as well as out bound processes.

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