Ratnakar Bank has an urgent opening for the position of Credit card division as Executive.
Job Description
• Candidate must respond to all correspondence received for credit cards within specified Turn Around Time.
• He / She should have active engagement with Clients for generation of leads for new promotions on cards / other bank products.
• Follow up customer calls, complete call logs and apply proper telephone etiquette to satisfy various customer situations.
• Collaborate with relevant Units for timely closure of complaints and requests.
Job Location: Delhi
Work Experience: 2 to 7 years
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: CRM / Phone / Internet Banking Executive
Candidate Profile
• Educational Qualification: Candidate should be a Graduate.
• Proficient in relevant computer applications.
• Knowledge of customer service principles and practices.
• Knowledge of call center telephony and technology.
• Customer service experience, data entry / keyboard skills.
Company Profile
Ratnakar Bank, a private sector bank with a strong Maharashtra footprint, has embarked on an aggressive transformation plan that envisages a manifold growth of the organisation in terms of size, geographic reach and business depth.
Contact Details
Recruiter Name: Mr Ashutosh
How to Apply
Candidate meeting the eligibility crieteria may send their resume to jaya.arya@rblbank.com
Or
Apply Online