Role of Front Desk Officer (FDO) in Axis Bank

About Axis Bank
Axis Bank Limited started their operations in 1994, after the Indian Government of India allowed new private banks to be
established. Headquartered in Mumbai, Maharashtra, it is one of the leading Indian financial services corporation with an Employees Strenght close to 38,000. Axis Bank (erstwhile UTI Bank) opened its first branch in April 1994 in Ahmedabad inaugurated by Dr. Manmohan Singh, then the Honorable Finance Minister.

What exactly is Front Desk Officer?
Axis Bank is extensively hiring candidates for the post of Front Desk Officer for North Eastern India and Kerala Region. But what exactly does the FDO does? The role of a Front Desk Officer is more or less like that of a Probationary Officer in Govt Bank. He/She has to understand and help the customers quickly and effectively. So overall all it is more of an operations job will a part of sales activites involved.

Job Profile includes :
• Handling Cash Transactions, Remittances, Cheques, Demand Drafts, Pay Orders Preparation etc.
• He has to handle Customer Requests regarding banking products and service new accounts creation, payments etc.
• Though FDO may not need sell banking products but he can acquire fresh leads for the Sales Team by interacting with customers.
• He has to pitching existing customer for third-party products like Life Insurance, Group Insurance, Mutual Funds etc.

Front Desk Officer is one of those rare opportunity that Private Sector Bank provide for Graduates, where majority of the hiring is either for MBA students or through in-house PO Training Program.
What Qualification is required – Graduates or MBA
• The good side is that Graduates / Post Graduates from any recognized College / University are eligible for this job.
• Young, Smart and result-oriented candidates who wish to build a career in Banking Sector can apply for this post.• Though for North Eastern and Western India Region the age criteria mention by Axis Bank is 24 years, for Kerala location candidates upto 32 years with 2 – 5 years experience are fit for the post.

So Graduates, want to build a banking career, go grab this one!!!

Shortlisted for a Banking Interview, here are some tips to prepare your CV, and crack the interview comfortably.