Job Description
• Improve sales performance to achieve given revenue targets through liability products and wealth management products.
• Create new business via sales promotions, out-marketing calls and presentations.
• Participate actively in branch sales planning to generate action plans for meeting targets.
• Ensure top level of customer service in the Branch, handle difficult customer situations efficiently.
• Ensure compliance with internal and external guidelines.
• Make sure that transactions are processed with a high level of accuracy and commitment.
• Offer concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities.
• Monitor customer satisfaction survey ratings, net promoter score or any other survey / feedback ratings taken from customers.
• Take responsibility for general reconciliation and control activities.
• Find methods to improve operational efficiency and control costs to meet cost budgets.
• Be multi-skilled to handle all kinds of transactions and services in the bank
• Manage growth and attrition of the base, facilitate customer up-streaming.
Job Title: Relationship Manager
Job ID: 429400
Job Function: Retail Clients
Location: Rajkot, India
Company Profile
Standard Chartered, a leading international banking group operating for over 150 years, with over 89,000 employees representing 127 nationalities.
Closing Dates
The closing date for applications is 11th May 2014.
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