Roles & Responsibility
Maximize sales performance to achieve the sales target of the Branch for:
• Liability Products [Current / Savings / Term Deposits]
• Investment Services
• Credit Cards
• Ensure effective Relationship Management by monitoring the movement of the top customers of the branch.
Customer Service
• Ensure all branch processes are followed as per laid down guidelines
• Monitor CSS ratings and ensure continuous improvement if below bench-mark
• Monitor and track transaction volumes and ensure effective transaction migration to non branch channels
Operations and Compliance
• Ensure minimum grading of 2 in all internal / RBI / MESA audits conducted at the branch.
• Ensure compliance to all Operations health documents like KCD/KRI/OPS manual.
Job Description
Job Title: Branch Manager
Job ID: 414719
Job Function: Consumer Banking
Location: India – SCB
Grade: Band 6
Reports To: Manager
Location: Noida
Qualifications & Skills
At least 7-8 years of overall experience
• Banking knowledge
• Leadership skills, communication skills, relationship building skills
• Competitive awareness & benchmarking
• Sound knowledge of all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.
• Customer Orientation
• Sales Focus
Closing Dates
The closing date for applications is 27/01/2014.
Find more details on Standard Chartered Bank Careers 2014 – Branch Manager Noida and apply online.