Job Description
Acquiring, growing and deepening preferred banking customer relationships through effective relationship management.
Focus on the analysis and satisfaction of preferred customers financial as well as investment needs and objectives.
To provide the face of the Bank to the highest net worth customers of the Bank.
Key Responsibilities
- Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
- Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
- Serve as the one-point contact to the High Net Worth customers of the Bank
- Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment.
- Achieve the budgeted cross sell targets.
Job Title: Relationship Manager
Job ID: 414789
Job Function: Consumer Banking
Department: Excel Banking
Grade:Band 8A
Location: Cochin
Reporting : Branch Manager
Candidate Profile
- Graduate / Post Graduate, consistent academic career.
- Extensive sales experience (2 to 5 years).
- Sales focused and highly target oriented.
- Able to pick up new concepts quickly.
- Able and excited about going out to meet new customers.
- Competitive awareness & benchmarking.
- Excellent communication, interpersonal & relationship building skills.
- Good Interpersonal Skills
- Customer and Service Orientation.
Closing Dates
The closing date for applications is 23/01/2014 (23rd January 2014)
Find details on Standard Chartered Relationship Manager vacancy and apply online.