Job Description
Teller is the first point of contact for customers visiting the branch and processing transactions.
They additionally identify basic customer needs resulting in successful referrals of banking products and services.
Job Description
Job Title: Teller
Job ID: 431029
Job Function: Consumer Banking
Location: India
Key Roles & Responsibilities
* Process Standard Transactions accurately and in lesser time span.
* Ability to handle complex / exceptional transactions within set process standards.
* Identify opportunities for customer to use alternative channels to meet needs.
* Manage Cash deposits & Cash withdrawals.
* Demand Draft / Pay Order instructions (accepting and processing).
* Accepting instructions for Fixed Deposits.
* Contribute to branch performance through referrals and efficient customer service.
Qualifications & Skills
* Queue waiting time per customer.
* Accuracy of transactions.
* Number and conversion of referrals.
* Customer satisfaction scores.
* Number of complaints & compliments.
Knowledge & Experience
* Candidate should be Graduate / Post Graduate with 1 – 4 years of similar experience.
* Candidate must have understanding of front and back office processes and procedures.
* Good Interpersonal & Communication Skills required.
* Team playing ability and Customer Oriented.
How To Apply
Candidates meeting the above mentioned eligibility can apply online on Standard Chartered Bank website on or before the 20th May 2014.
Company Profile
Standard Chartered, a leading international bank operating in Asia, Africa and the Middle East. Standard Chartered has over 89,000 employees, and is committed to developing their strengths and enabling them to make a difference by helping them fulfil their potential.
Find more details on Standard Chartered Bank Job Vacancy for Teller
Apply Online.