Job Description
• Candidate must solve customer queries & disputes related to financial products across various business segments & across products.
• Answer phones and resolve customer issues as per prescribed timelines.
• Candidate must provide customers with product and service information
• Make outbound calls related to service and cross sell products when opportunity exists.
• Identify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquires not immediately resolved.
• Maintain complete call logs and reports.
Reference Code: OSD_125
Location: Gurgaon
Positions: 6
Candidate Profile
• Candidate should be a graduates with 1 to 3 years experience in customer service.
• Candidate should have excellent communication and interpersonal skills
Find more details on Yes Bank Jobs for Senior Officer / Officer Gurgaon
Apply Online.